Privacy Policy
At Cedarwoodreserve, we respect your privacy and are committed to safeguarding personal information in accordance with applicable New Zealand law. This Privacy Policy explains how we collect, use, disclose, and protect information when you interact with our casino hotel resort at 27 Willis Street, Wellington 6011, New Zealand, or communicate with our team by phone or email.
Information we collect. We may collect details you provide voluntarily, such as your name, contact information, preferences, and enquiry content. In the resort, we may also collect data related to reservations, event arrangements, payments processed at the venue, and compliance checks including age verification for access to gaming areas (adults 18+). We may gather limited technical information from devices used on our guest Wi‑Fi or website visits (e.g., browser type, pages viewed, and timestamps) to maintain service quality and security.
How we use information. We use personal information to: respond to enquiries; manage reservations and event logistics; process onsite payments; provide services within the resort; maintain safety and compliance; improve guest experience; and send service messages or updates you request. For marketing communications, we seek your consent where required and you can opt out by following provided instructions or contacting us.
Sharing and disclosures. We may share information with trusted service providers supporting resort operations (for example, IT, payment processing, security, or reservations systems). These parties are required to protect information and use it only for agreed purposes. We may also disclose information where required by law, to protect our rights, or to support incident response and venue safety.
Data retention and security. We retain personal information only as long as necessary for the purposes described or as required by law. We apply technical and organizational measures designed to reduce risk of unauthorized access, alteration, or misuse. While safeguards are in place, *** security process is entirely immune from risk; we continually review and enhance our controls.
Your choices. You may request access to, or correction of, personal information we hold. You may object to or limit certain processing where permitted by law. For marketing preferences, use the provided unsubscribe methods or contact our team. We will respond within a reasonable timeframe and may request verification to protect your data.
Cookies and similar technologies. Cookies may be used to remember preferences, improve navigation, and analyze visits. You can manage cookies through browser settings, though some features may work differently if disabled. Our cookie banner allows you to accept or reject non‑essential cookies, and your choice will be remembered on subsequent visits.
Children and age restrictions. Access to gaming areas is restricted to adults (18+) with age verification at entry. Our services and communications are intended for adults, and gaming is conducted onsite within the resort complex.
International transfers. If information is processed or stored outside New Zealand by service providers, we take steps to ensure appropriate protections are in place consistent with applicable requirements.
Updates to this Policy. We may update this Privacy Policy to reflect changes in operations, legal requirements, or best practices. The revised version will be posted with an updated effective date.
Contact us. For privacy questions or requests, contact our team at cedarwoodreserve@hotmail.com or call + (64) 21 725-83-49. For accommodation conditions and pricing, details are provided by phone. For venue access, please follow staff guidance and posted rules.
Effective date: 01 Jan 2026
